How managers can become leaders in production management by focusing on surpassing customer requirements Customer-Centered Production provides insights and information to help production managers become leaders in their company, explaining the all-important connection between marketing and production -- why it is critical to consider the marketing aims of a company when making production decisions...
Paperback: 128 pages
Publisher: NAPL; Revised edition (2005)
Package Dimensions: 8.4 x 5.4 x 0.4 inches
Amazon Rank: 8923815
Format: PDF ePub djvu ebook
- 1929734646 pdf
- 978-1929734641 pdf
- Gregory D'Amico epub
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“This book is a full of practical applications that can be used by any mid level to senior level manager to help improve operations. Great job Greg!...”
Citing many of the most respected authors in the field of management strategy, D'Amico demonstrates how every aspect of production management should be tied directly to anticipating customer needs and surpassing their requirements.He also shows how to develop motivated employees who are committed to the organization's aim, and implement effective production management techniques by "keeping your eyes on the goal, not the gears."In Customer-Centered Production, production managers will discover how to intensify their effectiveness, maximize the contributions of their workforce, and enhance their role in realizing the strategic vision of their company.